Terms & Conditions

These Terms and Conditions govern your use of the Mind the Wrap website, operated by Sugar Berry Limited ("we," "us," or "our"), and the purchase of products from it. Our website is hosted on the WIX platform.

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If you have any questions about these terms, please contact us at info@mindthewrap.co.uk

These Terms and Conditions, along with any notices or conditions on other areas of this website, govern all customer use of this website. You acknowledge that we may make changes to, or remove parts of, this website at any time without liability. We reserve the right to change these Terms and Conditions in the future without specifically notifying customers. Continued use of the website or placing of orders after such changes shall be deemed to be an acknowledgment and acceptance of the new terms.

A legally binding contract between you, the customer, and us will only come into existence once your order has been processed and dispatched. An order confirmation email sent to you upon placing an order is an acknowledgement of your order but does not constitute acceptance of it.

When you place an order via this website, you warrant that:

• You are not a minor or otherwise legally incapable of entering into a binding contract.

• The personal details you provide during registration and checkout are complete and accurate.

• You are not using a false name or the name of any other person or entity which you are not authorized to use.

You have a legal right to cancel your order within 14 days without giving any reason. The cancellation period will expire after 14 days from the day you receive the goods.

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To exercise the right to cancel, you must inform us of your decision by a clear statement [e.g., email or letter]. We will then refund the amount of your order to the original payment method.

You, as the buyer, are responsible for choosing from the relevant delivery options available at checkout. We assume no responsibility for delays in delivery that are beyond our reasonable control, such as those caused by postal strikes or adverse weather conditions. Under UK consumer law, the goods become your responsibility once they have been delivered to the address you gave us.

Due to the nature of our products, some items may be exempt from the right to cancel and return once opened. Please contact Mind the Wrap for more information on our returns process.

We try to ensure that the information on this website is as accurate as possible, but we make no warranties, whether express or implied, regarding its accuracy. It is your responsibility to ensure that your own equipment is protected from viruses or other external factors.

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Under the Consumer Rights Act 2015, any goods we supply must be of satisfactory quality, fit for purpose, and as described. Nothing in these terms shall affect your legal rights under this Act.

We are committed to protecting your privacy. Any personal information collected through this website will be handled in accordance with our Privacy Policy and relevant UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Please review our Privacy Policy for full details on how we collect, use, and protect your data.

If any of these terms and conditions are found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.