Privacy Policy

Mind the Wrap, a company operated by Sugar Berry Limited ("we," "us," or "data controller"), respects your privacy. We are committed to protecting your personal data when you use our website or place online orders with us.

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​Regarding to The Data Protection for Mind the Wrap can be contacted at info@mindthewrap.co.uk

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website at www.mindthewrap.com

• Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information.”

• Device Information: When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”
   

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device. For more information, visit http://www.allaboutcookies.org.

• Log files: These track actions on the Site and collect data such as your IP address, browser type, and date/time stamps.

• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

We use the Order Information to fulfill your orders, including processing payments, arranging shipping, and providing invoices and order confirmations. We also use this information to:

• Communicate with you.

• Screen orders for potential risk or fraud.

• Provide you with information or advertising about our products or services, in line with your preferences.
   

We process your information to fulfill contracts with you (e.g., when you place an order) or to pursue our legitimate business interests as listed above.

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We use the Device Information to help screen for potential risk and fraud and to improve and optimize the Site (e.g., by generating analytics on customer behavior).

We share your Personal Information with third parties to enable us to use it as described above. For example, our website is created on WIX and payments are handled by a third-party payment provider like SumUp. We also use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here and opt-out of Google Analytics here.
 

We may share information with service providers under contract who help with our business operations. These contracts dictate that they only use your information for the services they perform for us.
 

Finally, we may share your Personal Information to comply with applicable UK laws and regulations, to respond to a subpoena or other lawful request, or to otherwise protect our rights.

We may transfer information about you to third parties acting on our behalf that are located in countries outside the European Economic Area (“EEA”) or countries deemed by the European Commission to have satisfactory data protection. We will ensure that data is only shared with organizations that maintain an adequate level of data protection in line with applicable legislation and that satisfactory contractual agreements are in place.

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the right to access, amend, update, or delete the personal information we hold about you. You also have the right to object to processing, request restriction of processing, and request data portability under certain circumstances. To exercise these rights, please contact us using the details below.

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You have the right to withdraw your consent to the processing of your data at any time if the processing is based on your consent.

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You also have the right to lodge a complaint with the relevant data protection authority, which in the UK is the Information Commissioner's Office (ICO).

When you place an order, we will maintain your Order Information for as long as necessary to provide our services to you or for as long as we are required by relevant laws. After this period, your personal data will be deleted.

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, questions, or complaints, please contact us via the contact form on our website or at info@mindthewrap.co.uk